Privacy Policy
Last Updated: August 11, 2026
Apex Auto Cooling (“we”, “us”, or “our”) operates the website https://apexautocooling.com/. We respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing auto parts and car AC parts from us.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect information such as:
- Name
- Billing and shipping address
- Phone number
- Email address
- Order and transaction details
- Vehicle information provided by you for product compatibility
- Payment-related information required to process your order
- Information you provide when contacting customer support
We may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, and website usage information.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders.
- Confirm payments and transactions.
- Provide customer support.
- Process returns, refunds, and exchanges.
- Verify product compatibility when you provide vehicle details.
- Communicate with you regarding your orders.
- Improve our website, products, and services.
- Prevent fraud, misuse, or unauthorized activity.
- Comply with applicable legal and regulatory requirements.
3. Payment Information
Payments may be processed through third-party payment providers.
We generally do not store your complete credit/debit card details on our website. Payment information may be handled directly by the applicable payment gateway according to its own security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We may share necessary information with trusted service providers when required to operate our business, including:
- Payment processors
- Courier and delivery partners
- Website hosting and technology providers
- Customer support service providers
- Analytics and security service providers
We may also disclose information when required by law, legal process, government authorities, or to protect our legal rights and prevent fraud or misuse.
We do not sell your personal information to third parties for their own independent marketing purposes.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet-based system can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. Apex Auto Cooling is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing personal information.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Apex Auto Cooling
Email: ritik3610@gmail.com
Phone/WhatsApp: 7977890114
Address: Shop No. 5, Lucky Apt, Near Jaoli Bank, Malad, Kurar Village, Malad East, Mumbai, Maharashtra – 400097
Website: https://apexautocooling.com/